Terms & Conditions

Last updated: March 2025

Welcome to www.shopnaledi.com. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from our website, you agree to these Terms. 

1. Company Information

Business Name: Naledi The Brand Limited

Company Number: 15994941

Registered Address: 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB

Contact: hello@shopnaledi.com

2. Orders & Payments

• Orders are subject to availability
• Prices are listed in GBP (£) and may change without notice
• Payments are processed securely via third-party providers. We are not responsible for issues arising from their services.

3. Shipping & Delivery

• Shipping times and costs are outlined on our Shipping Policy page.
• We are not liable for delays due to customs, couriers, or unforeseen circumstances.

4. Returns & Exchanges

• Our Returns & Exchanges Policy outlines eligibility for returns, exchanges, and store credit.
• Refunds are only issued for faulty items, as per UK consumer law.

5. Pre-Orders

• Pre-order terms, including production timelines and cancellations, are detailed in our Pre-Order Policy. 

6. Intellectual Property

• All content, images, designs, and branding are owned by Naledi The Brand Limited. Unauthorized use is prohibited.

7. Liability & Disclaimers

• We strive for accuracy but do not guarantee all content is free of errors.
• We are not liable for damages arising from website use, including third-party links or service disruptions. 

8. Privacy & Data Protection

• Your personal data is handled in line with our Privacy Policy.
• By using our site, you consent to data collection for analytics, marketing, and order processing.

9. Third-Party Services

• If you use third-party payment providers (e.g., Klarna, PayPal, credit cards), your
  agreement is with them. We do not manage their terms, disputes, or policies. 

10. Changes to These Terms

• We may update these Terms at any time. Continued use of our website implies acceptance of the latest version. 

Cookies

Last updated: March 2025

Naledi The Brand Limited (“we,” “us,” or “our”) uses cookies and similar technologies on
www.shopnaledi.com (the “Website”) to enhance user experience, analyze traffic, and support marketing efforts.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve website functionality and performance.

2. Types of Cookies We Use

We use the following types of cookies:

• Essential Cookies
• Analytics Cookies
• Marketing Cookies

3. Managing Cookies

You can manage or disable cookies through your browser settings. Restricting cookies may affect your experience on our website.

4. Updates to This Policy

We may update this policy periodically. Continued use of our website constitutes acceptance of any changes.