Naledi

Shipping & Delivery

Processing Time

Orders are typically processed and dispatched within 2–4 business days.

Please allow additional processing time during collection launches, promotional periods, public holidays, and periods of exceptionally high demand.

Shipping Hours

Monday – Friday 9:00am – 5:30pm GMT

Orders placed outside of these hours, on weekends, or on public holidays will be processed on the next business day.

UK Shipping

Standard Delivery

Orders are typically processed and dispatched within 2–4 business days.

Next Day Delivery

Orders placed using Next Day Delivery are prioritised for processing and dispatched on the next business day.

Available shipping options and pricing will be displayed at checkout.

International Shipping

Naledi proudly ships worldwide.

International delivery times vary depending on destination and local courier services.

Customs duties, taxes, import fees, and any additional charges imposed by local authorities are the responsibility of the customer.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Delivery Delays

While we strive to ensure timely delivery, delays may occasionally occur due to factors outside of our control, including courier delays, customs processing, adverse weather conditions, and periods of exceptionally high demand.

Naledi is not responsible for delays caused by third-party courier services once an order has been dispatched.

Contact Us

For any questions regarding your order, shipping, or delivery, please contact:

We aim to respond to all enquiries within 1–2 business days.