Privacy policy

Privacy Policy

Last Updated: March 2025

At Naledi, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you interact with our website, shop with us, or join The Hive (our VIP membership program).

1. Information We Collect

We may collect and process the following information:

• Personal Information: Your name, email address, phone number, and shipping details when you sign up for The Hive or make a purchase.

• Order & Payment Details: We collect order-related details, but we do not store payment information—all transactions are securely processed through third-party payment providers.

• Marketing Preferences: If you opt-in to The Hive, you’ll receive exclusive perks, early access to collections, and special offers.

• Browsing & Engagement Data: We track how you interact with our website and ads using cookies and analytics tools to improve your shopping experience.

2. How We Use Your Information

We use your data to:

• Process and fulfill orders (including delivery and customer support).

• Provide Hive members with VIP perks and updates.

• Improve our website and marketing based on customer interactions.

• Prevent fraud and comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your data. However, we may share information with:

• Secure payment processors to complete transactions.

• Shipping providers to deliver your order.

• Marketing platforms (e.g., Meta, Google) to show relevant ads.

• Legal authorities if required to comply with regulations.

4. Your Rights

You can:

• Opt out of marketing emails at any time.

• Request deletion of your data, subject to legal requirements.

• Disable cookies in your browser settings.

5. Cookies & Tracking Technologies

We use cookies to personalize your shopping experience and improve our website. You can manage your preferences in your browser settings.

6. Security Measures

Your data is securely stored, and we take necessary precautions to protect it. However, no online service is 100% risk-free.

7. Contact Us

For privacy-related inquiries, contact us at:

📧 Naledi.thebrand@gmail.com